A streamlined business process and an employee attraction and retention program has generated new revenue for a Lakes District business.

The Trust’s Competitiveness Consulting Rebate program has helped reinvent a major player in Burns Lake’s tech sector – and they’re busier than ever.

Tech North president Ron Zayac admits to some tough years for his business following the 2012 Babine Forest Products sawmill explosion, but it wasn’t long before he recognized his company needed the expertise of a consultant to successfully redevelop his business.

Following the mill disaster, three of Tech North’s employees left the company to pursue other opportunities.

For the next 18 months, Tech North operated on bare bones with one tech and actively tried to add to their work force.

“We knew we needed help to completely redevelop our strategic plan and a key part of that was our employee attraction and retention plan,” said Tech North president, Ron Zayac.

With the help of Northern Development’s consulting rebate program, Tech North was able to hire Kelly McCormack of McCormack Management.

McCormack created a strategic plan, helped with attraction and retention of employees and streamlined internal business processes.

“Kelly helped us integrate new software with our accounting system to tie the tech side of our business to our management side giving us real information on profitability,” said Zayac. “This allowed us to confidently attract two new skilled staff, retain our local customers and attract many new clients.”

Zayac recommends other business owners take advantage of the Competitiveness Consulting Rebate program. Zayac feels very positive about living and doin business in Northern B.C., “we’re busier than we’ve ever been and importantly, all our clients are busy working too.”